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Gli Uffici

EMBASSY WORKING TIME
ul. Shipka, 2 1000
Sofia – Bulgaria

The Embassy offices are open on weekdays from Monday to Friday from 9:00 to 18:00.
Telephone switchboard: +35929217300 (active from Monday to Friday from 9.00 to 17.30); Fax: +35929803717

OPENING HOURS OF THE CONSULAR SECTION

CONSULAR SECTION CONTACTS

EMERGENCY CONTACTS

EMISSION OF THE EMERGENCY TRAVEL DOCUMENT – ETD

OTHER OFFICIES CONTACTS

SCHEDULE OF OFFICIAL FESTIVITIES

 

OPENING HOURS OF THE CONSULAR SECTION

The CONSULAR DESK is open from Monday to Friday from 09.00 to 12.00, Tuesday and Thursday from 15.00 to 16.00 (only for document collection).

The consular office receives the public during the above hours only by appointment (to be made by email consolare.sofia@esteri.it) or for situations of proven urgency/emergency. Accompanying persons are only allowed in cases of real need. Visitors are suggested to wear a protective mask.

For information and to make an appointment, please contact the Consular Section by writing an e-mail to consolare.sofia@esteri.it

 

CONSULAR SECTION CONTACTS

It is also possible to contact the Consular Chancellery by phone at the following numbers: from Monday to Friday from 10.00 to 12.00 and from 15.00 to 16.00 (in Italian and Bulgarian) at the number +35929217312.

To improve the service, public is invited to follow these suggestions:

• For information on consulate services, before calling, please visit the dedicated web page. In any case, it is preferable writing an e-mail to consolare.sofia@esteri.it, rather than calling.

• If you have sent a request for a service, we recommend you to wait for the processing of the request, after which you will be contacted by this Embassy

 

EMERGENCY CONTACTS

Outside of this time frame, the following EMERGENCY numbers are active only for reporting serious and proven emergency situations that require immediate and non-deferrable interventions (such as: accidents, arrests, serious medical problems, natural disasters, serious family situations):

From Monday to Friday from 18.00 to 22.00, on Saturday, Sunday and holidays the following number is active (in Italian): +359888466577
On Friday from 18.00 to 22.00, on Saturday, Sunday and on holidays from 8.00 to 22.00 the following number is active (in Bulgarian): +359887774384
From 22.00 to 8.00 it is possible to contact the local emergency number 112 (with which it is possible to communicate as well as in Bulgarian also in English, French and German) or the official on duty of the Italian Ministry of Foreign Affairs and International Cooperation at the number +390636912666.

 

EMISSION OF THE EMERGENCY TRAVEL DOCUMENT – ETD

In case of theft or loss of documents, the Embassy can issue a temporary travel document (ETD – Emergency Travel Document) valid only for the return to Italy or the country of residence. In order to obtain the document, the citizen will have to visit the Embassy, from Monday to Friday from 9 to 11.30. On weekends and public holidays, it will be possible to issue ETDs only in cases of proven emergency (accidents, arrests, serious medical problems, natural disasters, serious family situations). Therefore, we kindly advise all citizens travelling to Bulgaria to acquire two different travel documents, that will be kept separately (i.e. ID to bring with you and passport that will be kept in a safe place).

 

OTHER OFFICIES CONTACTS

HEAD OF MISSION
Head of Mission H.E. Ambassador Giuseppina Zarra
Tel. +35929217304/305
E-mail: segreteria.sofia@esteri.it
PEC email address: amb.sofia@cert.esteri.it

COUNSELLOR OFFICE
E-mail: segreteria.sofia@esteri.it

COMMERCIAL OFFICE
E-mail: commerciale.sofia@esteri.it

For support requests from the commercial office click here

ADMINISTRATIVE OFFICE
E-mail: amministraz.sofia@esteri.it

CONSULAR OFFICE / VISAS
Head of the Consular Office: Irene Compagnone
E-mail: consolare.sofia@esteri.it
E-mail Visas: visti.sofia@esteri.it
PEC email address Consular Section: amb.sofia.consolare@cert.esteri.it
PEC email address Passports: amb.sofia.pass@cert.esteri.it

PRESS OFFICE
Press Officer: Teodora Batilova
Tel. +35929217321
E-mail: stampa.sofia@esteri.it

ITA – Italian Trade Agency
Director: Chiara Maria Petrò
Platinum Business Center, 26-30 Bacho Kiro Str. 7th floor
1000 Sofia
Tel. +359 2 9861574
Fax +359 2 9817346

Website: https://www.ice.it/it/mercati/bulgaria
E-mail: sofia@ice.it
Opening hours:
Monday- Thursday 09.00 – 17.30
Friday 09.00 – 14.30

ITALIAN INSTITUTE OF CULTURE
Director: Maria Mazza
Ul. Parish 2B, 1000 Sofia – Bulgaria
Tel. +359 2 8170480
Fax: +359 2 8170490
E-mail: iic.sofia@esteri.it
Website: http://www.iicsofia.esteri.it/iic_sofia/it/
E-mail: iicsofia@esteri.it

 

SCHEDULE OF OFFICIAL FESTIVITIES FOR 2024

  • 1st January – New Year’s Day
  • 6th January – Epiphany
  • 3rd March – Republic of Bulgaria’s National Holiday
  • 1st April – Easter Monday
  • 25th April – Italy’s Liberation Day
  • 24th May 2020 – Bulgarian Alphabet and Culture Day
  • 2nd June – Republic of Italy’s National Holiday
  • 22nd September – Bulgarian Independence Day
  • 1st November- All Saints’ Day
  • 25th December – Christmas
  • 26th December – Second day of Christmas

In these days, the offices of the Italian Embassy are closed.